How long will this last?

DEP shut down the Catskill Aqueduct in early-November, and it will be out of service through the end of January 2020. As a result, New Castle’s water source will switch to the Croton Reservoir in early-mid December. The Catskill Aqueduct rehabilitation project began in 2018, and similar 10 week shutdowns are planned in 2020 and 2021.

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1. Why are we getting our water from another source?
2. How long will this last?
3. Will I notice a difference in my water?
4. Is the water safe?
5. Will the cost of my water increase due to this change?
6. Where can I get additional information?