FAQs

What does “Clean Pass Priority Parking” mean?: If you have a car that is considered a "clean pass" car by the New York State DMV and are an everyday permit holder, you can come to the Town Clerk's Office and receive a clean pass sticker which allows you to park in the priority parking. After 9:30 a.m, Monday through Friday, any permit-holding car can park in the empty spaces.

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Parking

1. What do I need to obtain a parking permit?: Print and fill out an application from our website, and include copies of the registrations for the cars you want on your permit and the driver's license of the permit-holder along with the appropriate fee. Applications can be dropped off in our parking drop-box outside the police station, or submitted to the Town Clerk's Office during our business hours, Monday through Friday, 8:45 a.m. to 4:30 p.m. Applications can also be mailed to:
Town Clerk's office
200 South Greeley Avenue
Chappaqua, NY 10514

2. What if I just moved to New Castle?: We require that your driver’s license and at least one of your car registrations have been updated with your New Castle address. We will also accept a receipt from the Department of Motor Vehicles (DMV) indicating you have started the process of changing your documents to reflect your new address.

3. What do I do when I need to park a rental car at the station?: Call the Town Clerk’s Office at 914-238-4772 before 9:30 a.m. and we will issue a do-not-ticket for everyday parking permit holders. If the office has not opened yet, leave a message with your name and the make, model, color and license plate of the car you will be parking. Do not leave a note in your car, parking enforcement will not see it, only a do-not-ticket issued through the Town Clerk’s Office is acceptable.

4. What does “Clean Pass Priority Parking” mean?: If you have a car that is considered a "clean pass" car by the New York State DMV and are an everyday permit holder, you can come to the Town Clerk's Office and receive a clean pass sticker which allows you to park in the priority parking. After 9:30 a.m, Monday through Friday, any permit-holding car can park in the empty spaces.

5. When can a resident meter permit holder park in the restricted lot?: After 9 a.m, Monday through Friday, resident meter permit holders can park in the restricted lot. At the Luke Machine, choose "Lot B - Pay By Plate" and enter your license plate number to pay for the day.

6. What is “Pay By Phone”?: Pay By Phone is an online service that allows you to pay for your metered parking from your phone! Download the "PayByPhone" app from your app store (iOS, Android, BlackBerry) or enter "m.paybyphone.com" into your phone's browser, enter the four-digit location number 5002 (Lot A - Pay by stall) or 5003 (Lot B - Pay by plate) and pay for the hours you expect to be parking at the Chappaqua Train Station. You can also pay online or call 1-866-234-7275. If you have any questions, call the Town Clerk's Office at 914-238-4772.

Yes, the parking permits fees follow the following schedule:

June 15	September 15	December 15	March 15
First Person - $500	First Person - $375	First Person - $250	First Person - $125
Second in Household - $750	Second in Household - $562.50	Second in Household - $375	Second in Household - $187.50

8. Are summer permits available?: Yes, summer permits are available to residents at a fee of $125 and non-residents at a fee of $325 and are effective June 15th through September 15th.