FAQs • New Castle, NY • CivicEngage

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New Castle, NY

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Are meeting documents available to the public?: Yes! All of the Town's public meetings are recorded and available to the public. The fastest way to get meeting information is to go to NCCMC's open media site. Each meeting is available there, along with the meeting agendas. You can also go to our eCode repository which has the agendas, minutes and resolutions from every meeting. Contact the Town Clerk's office if you have questions.

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1. Are fees and applications available online?: Most applications and fee schedules are online in their respective departments. Many of the applications have online forms you can fill out and print on your computer. Some can be electronically submitted if we don't need to see you in person. You can also print a hard copy of any form on your printer to fill in by hand. Of course, you'll have to mail it or bring it in to be processed!

2. Can I register online for Recreation and Parks programs?: ON-LINE REGISTRATION is available for almost all of the Town Recreation Programs (Town Camp is not available online). Registration forms can be mailed in or dropped off at the Recreation Department in Town Hall.

3. When are Town offices open?

Town Hall Hours
8:45 am – 4:30 pm M-F
Summer hours
8:45 am – 4:30 pm M-Th
Friday 8:45 am – 3:15 pm

New Castle Department of Public Works (DPW)
280 Hunts Lane
Chappaqua, NY 10514
(914) 238-3968
DPW Hours
7:00 am – 3:00 pm

New Castle Recycling Center
210 Hunts Lane
Chappaqua, NY 10514
(914) 238-8091
Wed – Fri
7 am -11:15 am
Noon – 3:00 pm
Saturday 7:00 am – 2:30 pm

4. Can I view town and other board meetings live?: Town Board meetings are broadcast live on NCCMC's government channel on Optimum and Verizon. We also livestream other board meetings on the internet. Just go to our livestream website to see an what is being streamed.

5. How can I contact the Town: Telephone numbers and email addresses for each department are listed on the department's page on the website.

6. Are meeting documents available to the public?: Yes! All of the Town's public meetings are recorded and available to the public. The fastest way to get meeting information is to go to NCCMC's open media site. Each meeting is available there, along with the meeting agendas. You can also go to our eCode repository which has the agendas, minutes and resolutions from every meeting. Contact the Town Clerk's office if you have questions.

7. Are board meetings open for public participation?: Board meetings are open to the public. The meeting chairperson may close a portion of a meeting for executive session to discuss personnel or other confidential matters. Check the meeting's agenda in advance.