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1. Why are we getting our water from another source?
2. How long will this last?
3. Will I notice a difference in my water?
4. Is the water safe?
5. Will the cost of my water increase due to this change?
6. Where can I get additional information?

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1. Who is prohibited from coming to my door if I join the registry?
2. Who is exempt from the Do Not Knock law?
3. How do peddlers and solicitors know they are not welcome at my home?
4. How will the Do Not Knock law be enforced?
5. What will happen to violators?
6. How can I obtain the sign decal?
7. Are peddlers or solicitors required to register with the Town of New Castle?
8. Are there any restrictions against leaving flyers at the door?
9. Why can’t the Town prohibit all solicitation after dark?
10. Why should I display a sign after I’ve signed up?
11. Are solicitors and peddlers required to carry his/her permit on them while soliciting / peddling?
12. How long is a permit good for?

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1. How does this help the environment?
2. Where do the food scraps go?
3. Doesn’t the trucking offset the environmental benefits?
4. Where do I get a Starter Kit?
5. What happens when I use up the compostable liners that come with the kit?
6. Where do I keep these containers?
7. Do I have to use the town kits?
8. Doesn’t the food smell?
9. When can I bring it?
10. I already compost in my yard. Why should I do this?

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1. Are fees and applications available online?
2. Can I register online for Recreation and Parks programs?
3. When are Town offices open?
4. Can I view town and other board meetings live?
5. How can I contact the Town
6. Are meeting documents available to the public?
7. Are board meetings open for public participation?

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1. NEW - The Chappaqua Board of Education has asserted that the Town cannot control whether future developments in the Chappaqua hamlet will be subsidized through PILOT agreements. Is this accurate?
2. NEW - Can the Town lawfully regulate the number of bedrooms that would be permitted within new apartment units?
3. NEW - What is the “New Direction” announced by the Town Board for the Form Based Code? What does that mean and what happens next?
4. NEW - If the Town Board is limiting the Form Based district to North Greeley, why will the FGEIS and SEQRA Findings Statement be completed for the entire study area?
5. NEW - Did the members of the Town’s “Downtown Working Group” write the Form Based Code?
6. NEW - Do any members of the Town Board have a conflict of interest with respect to the Form Based Code because they own property in the Chappaqua business hamlet?
7. NEW - Didn’t the members of the Downtown Working Group who own commercial properties in the Chappaqua hamlet have conflicts of interest that precluded their participation?
8. What is a form-based code?
9. What is the purpose of Chappaqua’s comprehensive plan?
10. What is the goal of rezoning the Chappaqua Hamlet?
11. Will the rezoning change the history of Chappaqua?
12. Is the Chappaqua form-based code a construction project?
13. What is GEIS?
14. Why does the DGEIS study a "full build out" or "buildout scenario" of the Chappaqua Hamlet under the Form Based Code?
15. Does the Form Based Code allow the entire Chappaqua Hamlet to be 5 stories in height?
16. Does the FBC mean development on Town-owned land?
17. If the Town Board determines in the future to sell or lease Town-owned land for a development project, will I have and opportunity to vote on whether that should occur? Will there be a referendum?
18. Has the Town been in contact with other public entities on this proposal (e.g. the school board)?
19. Once the Form Based Code is in place, what are the next steps for the Town to attract interest in potential opportunities for development?
20. Does the Town plan to use eminent domain to buy and consolidate privately owned, small contiguous parcels?
21. How does the public notification of a proposed development project change with the Form Based Code?
22. Why is this the appropriate time to adopt a Form Based Code for Chappaqua?
23. Does Chappaqua have the water and sewer infrastructure to handle future development?
24. What assumptions were the foundation of the Form Based Code?
25. Can the public vote on the Form Based Code?
26. Can the Town conduct a "public opinion poll" or an advisory (non-binding) referendum of the electorate with respect to the proposed Form-Based Code?

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1. Does the open culvert support a violation being issued?
2. Since pipe was open when it should have been shut, can DEC require Conifer to inspect the pipes (all 3) for any sediments, and require samples at the outfall points?
3. Do we know if Conifer encountered more contamination than anticipated and if the scope of remediation (depth and linear extent) should be expanded?
4. Is Conifer taking endpoint samples to confirm the soils are clean at the edges where the excavation ceases?
5. Lastly, will the occupants of the building will receive notification of 1. that they are living on top of a brownfield and 2, copies of testing performed at the site while they occupy it?

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1. What do I need to obtain a parking permit?
2. What if I just moved to New Castle?
3. What do I do when I need to park a rental car at the station?
4. What does “Clean Pass Priority Parking” mean?
5. When can a resident meter permit holder park in the restricted lot?
6. What is “Pay By Phone”?
7. Are parking permits pro-rated?
8. Are summer permits available?

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1. Where can I park and pay by phone?
2. How do I sign up?
3. What are the benefits?
4. How does the Parking Enforcement Officer know I’ve paid by phone?
5. How do I add an additional vehicle to my account?
6. Is it safe to do a credit card transaction on a mobile phone?
7. Do I get a receipt?
8. Does paying by phone cost extra?

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1. What is the Distracted Driver Diversion Course?
2. My ticket was not issued in New Castle. Can I attend anyway?
3. How can the Distracted Driver Course lower the number of crashes?
4. Will my ticket be dismissed if I attend?
5. How do I register to attend?
6. What if I cannot attend on the date I have registered for?
7. Why do you allow attendees to being a friend or family member for free?

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1. What personal information do we collect from the people that visit our blog, website or app?
2. When do we collect information?
3. How do we use your information?
4. How do we protect visitor information?
5. Do we use ‘cookies’?
6. Do you participate in third party disclosure?
7. Do you offer/ house third party links?
8. What are Google's advertising requirements?
9. What is the California Online Privacy Protection Act (CalOPPA)?
10. How does our site handle do not track signals?
11. Does our site allow third party behavioral tracking?
12. What is the COPPA (Children Online Privacy Protection Act)
13. What are the Fair Information Practices?
14. What is the CAN SPAM Act?

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1. When are taxes due and when are bills sent out?
2. How can I get copies of bills paid by the bank?
3. How much did I pay last year?
4. Do you accept postdated checks?

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1. Why should I recycle?
2. What can I recycle curbside?
3. What can I bring to the recycling center?

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1. What contact numbers do I need?
2. How do I receive storm updates?
3. When are the snow plows sent out?
4. Which streets are plowed first?
5. What can I do if snow is blocking access to my mail box or driveway?
6. What if there is a fire hydrant on my property?
7. Is depositing snow upon the town roadway prohibited?
8. How can I prepare before the storm?
9. What should I do during the storm?
10. Is it safe to go outside?
11. When is the Emergency Operations Center activated?

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1. How do I register for STAR?
2. When should I register?

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1. How do I report an electric service problem?
2. Does Con Edison know my power is out?
3. What do I do if I see a downed wire?
4. What do I do if I detect a gas leak?
5. What do I do if I see a downed tree blocking a road?
6. Why is it important to report problems directly to the police instead of posting on Facebook?
7. How can I check on the status of a previously reported electric power outage?
8. How do I receive New Castle storm updates?
9. Where do I report a water emergency?
10. Are there any mobile applications available?
11. How can I prepare before the storm?
12. Who is responsible for trimming trees?

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1. What will the daily activities be like this year?
2. What safety measures will be put in place to help prevent the spread of COVID-19?
3. What will camp be like at Amsterdam Park (Grades 1-8)?
4. If I do not feel comfortable sending my child to camp, when is the latest I can request a refund without penalty?
5. Are there CIT positions available?

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1. Camp Age/Grade Eligibility:
2. Camp Dates:
3. Camp Location:
4. When do I drop off and pick up my camper?
5. What happens during a typical camp day?
6. Do campers go swimming?
7. Do I have to provide lunch and snacks?
8. What do you do on rainy days?

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1. How is my water bill determined?
2. Are landlords responsible for a tenant’s bill?
3. Is there a procedure on a final water bill if I am moving?
4. How often is my water bill mailed?
5. To whom should the water bill be made out?
6. What is the remittance address for water bills?
7. How can I pay my water bill?
8. What should I do if I think there is a mistake in my water bill?