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The original item was published from 4/14/2020 11:10:55 AM to 4/19/2020 12:00:06 AM.

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Posted on: April 14, 2020

[ARCHIVED] Storm Update Tuesday April 14

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The Town of New Castle participated in the daily Con Edison emergency response call to discuss power outages related to yesterday’s storm event. The following is an update:

RESPONSE: Countywide, 22,000 Con Edison customers have had their power restored, and 3,800 customers are still without power. 72 roads were closed and 13 are still pending. All closed roads have crews assigned. Here in New Castle, there are 413 customers without power, which makes us one of the most heavily impacted communities.

RESTORATION: Currently Con Edison has a global restoration time of 11PM, which means that 95% of customers will be restored by 11PM tonight, April 14th. Please note that there may be emergency interruptions – in other words power may be disrupted for those who currently have power in order to bring back areas where outages have occurred. Residents will be informed of estimated time of restoration.

LOCAL OUTAGES AND ROAD CLOSURES: There are six road closures in the Town: Whippoorwill Road at Whippoorwill Lake Road, Seven Bridges Road, Haights Cross Road, Poillion Drive, Shadowbrook Parkway, and Overlook Drive. Con Edison is aware of these road closures and the Town is working with our Con Edison municipal liaison to prioritize these jobs. Con Edison also confirmed that there is a major outage at Whippoorwill Road, with significant work to be done there to restore power. The Town will be working throughout the day with Con Edison to restore power and provide updates to residents. Please be aware as part of Con Ed’s restoration work, there may be periodic partial or complete closures of other roads throughout the day.

STAY SAFE: If you are out walking and observe downed trees, please stay away -- there is a possibility of live wires.

REPORT AND TRACK OUTAGES: To report and outage visit or call 1-800-75CONED. You can view the outage map here: to confirm that Con Edison is aware of your outage and to view estimated times of restoration. Please check this map frequently to ensure that your job is still listed – we have received reports of jobs being closed when power was not restored. If you have not already signed up to receive text alerts from Con Edison, you can do so here:

NEED HELP? If you have concerns, please to reach out to the police desk 238-4422. Dial 911 in case of an emergency. Also please feel free to reach out to your Town Board at

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