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Police Department
Our Mission
The mission of the New Castle Police Department is to serve all people in our jurisdiction with fairness and compassion. We are committed to the prevention of crime and the protection of life and property, the preservation of peace, order and safety, the enforcement of laws and ordinances, and the safeguarding of Constitutional guarantees.
Our Actions
With customer service as our foundation, we are driven by goals to enhance the quality of life by investigating problems and incidents, seeking solutions and fostering a sense of security in the Town of New Castle. We recognize our employees as our most valuable asset. We strive for an organizational climate that values fairness, mutual respect, professional development and open channels of communication.
Our Commitment
All members of the New Castle Police Department will nurture public trust by holding ourselves to the highest standards of performance and ethics. Each member accepts the responsibility for the achievement of our mission and is committed to the concepts of community partnership, problem-solving and quality service.
Messages
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Chief James D. Carroll
Chief of PolicePhone: 914-238-7292
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Police Department
Physical Address
200 S Greeley Avenue
Chappaqua, NY 10514
Phone: 914-238-4422Emergency Phone: 911
Administration Hours
Monday through Friday
8 a.m. to 3 p.m.
An officer is available at the Police Station 24/7. Please keep in mind that police department personnel work a variety of different schedules, and there may be a delay in responding to you.
Reporting
If you are reporting a crime, or incident that needs prompt attention, please make your report by calling:
For emergencies:
Dial 911
For non-emergencies:
Call 914-238-4422
or email the Desk Officer Patrol@mynewcastle.org