Although Town Hall is open to the public and for the convenience and safety of our residents and staff, most of our transactions can be completed via mail, email, by calling us, or using this website. The best way to reach the Administration Department  is e-mail:

Jill Simon Shapiro – Town Administrator JSHAPIRO@MYNEWCASTLE.ORG or

Resident Inquiries and HR Questions: 

Tiffany White – Assistant to the Town AdministratorTWHITE@MYNEWCASTLE.ORG


The Town Administrator is appointed by and responsible to the Town Board and acts as the chief administrative officer for the Town. Duties include, but are not limited to, oversight of all day-to-day operations of the Town, recommendations on all personnel matters, including the hiring and firing of employees.


The Town Administrator may also be appointed budget officer by the Town Supervisor and prepare the tentative budget for presentation to the Town Board. The Town Administrator is ultimately responsible for implementing policy adopted by the Town Board and providing advice and assistance to the Town Board as requested.